Return Instructions
All returns must be returned within 30 days of receipt to the address below. Please include your order number on the outside of the package and send to this address:
Was your order damaged, lost, or stolen during shipment? You can file a claim here.
People of Leisure
Order # (your order number)
5201 Pacific Blvd., Huntington Park, CA. 90255
Return Policy
We're all about making sure you love your purchases from People of Leisure! But we understand that sometimes things don't work out. Here's how we can help make returns as easy as pie:
Just a Little Heads Up
To ensure everyone gets the best quality, we can only accept returns if they're in their original, cozy condition - unworn and unwashed. We also do not accept returns if the item falls under our "Vintage Item Sales Policy" explained below.
Vintage Item Sales Policy
We take pride in offering authentic vintage products that come with their unique history, including some signs of wear and tear. To keep the charm and integrity of these treasures, all sales of our vintage items are final and cannot be returned for a refund. All Vintage items will have a "Vintage Item Sales Policy" note within the description to notify you that the item falls under this policy.
Sale Items
Got a great deal on a sale item? Awesome! Just keep in mind that all sale and discounted items are not eligible to be returned for a refund. But we hope you love them!
If an item comes back to us that's not eligible for a return, don't worry! We'll just need to ask you to cover the shipping cost to get it back to your loving arms.
Checking In
If there's an issue with a return not meeting our criteria, we'll be in touch. Our goal is to make sure every piece you get keeps its promise of comfort and style. If we notice any signs of wear, alterations, or anything else that's out of the ordinary, we might have to say no to a refund. But we're here to talk it out if you have any questions or concerns. Just drop us a line at hello@peopleofleisure.co - we're here for you!
Shipping Charges
We try to keep things fair and simple, so we can't cover the shipping charges for returns, and the original shipping fees aren't refundable. But we're always looking for ways to make your shopping experience as delightful as possible.
Return Process
Once we have received the return and it is approved, your refund will be credited back to the original method of payment used to make the purchase.
Your refund will be processed within 7 business days. You will be notified via email with the address from when the order was placed. Please note that your banking or credit card company may take longer to process the refund and to contact them regarding any pending transaction. It may take up to 5-7 business days once they’ve received the information from us.
If you would like to exchange an item for another color or size, please contact us via email at hello@peopleofleisure.co to ensure that the new item is available. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. We will ship the exchange to you at our expense (does not apply to international orders).
